Privacy Policy
Last Updated:
Uncharted Community, LLC ("Uncharted," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website at JoinUncharted.com, attend our events, participate in our community, or receive communications from us, including text messages (SMS/MMS).
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
Name, email address, phone number, and title
Professional background, company affiliation, and industry information
Event registration details and attendance preferences
Application information submitted through our membership process
Communications you send to us (email, SMS replies, contact forms)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address, browser type, and device information
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies
1.3 SMS-Specific Information
When you opt in to receive text messages from us, we collect:
Your mobile phone number
Opt-in consent date, time, and method
Message interaction data (e.g., delivery status, inbound replies)
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate and improve our community, events, and member services
To send event confirmations, reminders, logistics updates, and session notifications via SMS and email
To facilitate introductions, networking, and curated member matching
To process applications and manage membership
To respond to inquiries and provide customer support
To send promotional and community updates to members who have consented
To comply with legal obligations and enforce our policies
3. SMS Communications & 10DLC Compliance
Uncharted Community, LLC operates its text message program in compliance with the 10-digit long code (10DLC) standards established by The Campaign Registry and U.S. wireless carriers.
Regarding SMS data:
We will only send text messages to individuals who have explicitly opted in to receive them.
We do not use mobile phone numbers collected for SMS purposes for any use case other than the program described at the time of opt-in.
We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.
Opt-out requests are processed promptly. To opt out at any time, reply STOP or UNSUBSCRIBE to any message from us.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted vendors who help us operate our business (e.g., SMS delivery platforms, event management tools, CRM providers), under contractual obligations to protect your data.
Member Introductions: With other Uncharted members as part of curated introduction programs, only with your knowledge and consistent with our community purpose.
Legal Requirements: When required to comply with applicable law, legal process, or enforceable governmental requests.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, with appropriate confidentiality obligations.
In no case will we share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.
5. Data Protection & Security
Uncharted Community, LLC implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Access controls limiting data access to authorized personnel
Regular security assessments and monitoring
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You use our services at your own risk.
If you believe your account or personal information has been compromised, please contact us immediately at legal@joinuncharted.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your membership, comply with legal obligations, and resolve disputes. SMS opt-in records and consent documentation are retained for a minimum of 4 years in compliance with carrier and regulatory requirements.
When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights & Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out of SMS: Reply STOP or UNSUBSCRIBE to any text message from us at any time.
Opt-Out of Marketing Emails: Click the unsubscribe link in any marketing email.
To exercise any of these rights, contact us at legal@joinuncharted.com.
8. Cookies & Tracking Technologies
Our website at JoinUncharted.com may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.
9. Third-Party Links
Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
11. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.
To submit a CCPA request, contact us at legal@joinuncharted.com.
12. Changes to This Privacy Policy
Uncharted Community, LLC may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the Last Updated date at the top of this policy. For material changes, we will provide additional notice, such as an email notification or a prominent notice on our website.
By continuing to use our services after changes are posted, you accept the updated Privacy Policy. We encourage you to review this policy periodically.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Uncharted Community, LLC
712 Fifth Avenue, New York, NY
Email: legal@joinuncharted.com
Website: JoinUncharted.com